Discussions Guide
Learn how to use discussions for in-content comments and team collaboration.
Overview
Discussions allow teams to:
- Comment on specific content fields
- Ask questions about content
- Request changes
- Track feedback history
Starting Discussions
Comment on Specific Field
Start discussion on headline field for story 123:
"Should this headline be more specific about the product name?"
Request Changes
Create discussion on hero image:
"Can we get a higher resolution version of this image?
Current size is too small for desktop displays."
Ask Questions
Comment on product description:
"Is this pricing information still current?
I thought we updated prices last month."
Managing Discussions
Viewing Discussions
Show me all discussions for story "Product Launch"
Show all unsolved discussions across all blog posts
Replying to Discussions
Reply to discussion 456:
"I've updated the image to a higher resolution version.
Please review and let me know if it works better."
Resolving Discussions
Mark discussion 789 as resolved after fixing the issue
Discussion Workflows
Content Review Process
1. Author creates content
2. Reviewer starts discussions on fields needing work
3. Author addresses each discussion
4. Author replies when fixed
5. Reviewer verifies and resolves discussions
6. Once all resolved, content approved
Collaborative Editing
1. Multiple editors review same content
2. Each starts discussions on their areas
3. Content owner triages feedback
4. Addresses highest priority items first
5. Closes discussions as completed
Best Practices
- Be specific - Comment on exact fields, not whole stories
- @mention - Tag relevant team members
- Clear actions - State what needs to be done
- Resolve promptly - Close discussions when addressed
- Use for questions - Don't communicate via discussions for general chat
Common Scenarios
Editorial Feedback
Editor starts discussions:
- Headline: "Consider making this more SEO-friendly"
- Intro: "This paragraph is too long, can we split it?"
- Body: "Add link to related product page here"
Image Review
Designer comments on images:
- Hero image: "Needs better crop for mobile"
- Product shot: "Background should be white, not gray"
- Team photo: "Update with current headshots"
Legal Review
Legal team flags concerns:
- Pricing: "Add disclaimer about regional variations"
- Claims: "Need source for this statistic"
- Terms: "Link to updated terms of service"
Related Resources
Need help with discussions? Ask Claude to show you discussions that need attention!