Pricing FAQ

Common questions about BlokMCP pricing, billing, and subscriptions.

Subscription Tiers

Q: What subscription tiers are available?

A: BlokMCP offers four tiers:

Free: 500 requests/month - Testing and evaluation
Starter: 10,000 requests/month - Small teams
Pro: 50,000 requests/month - Growing businesses
Enterprise: 500,000+ requests/month - Large organizations

See Subscription Tiers for full details.

Q: Can I upgrade or downgrade anytime?

A: Yes! Upgrade immediately, downgrade takes effect next billing cycle. No penalties for changing tiers.

Q: What happens if I exceed my monthly limit?

A: Requests are blocked until next billing cycle or you upgrade. No overage charges. We send alerts at 50%, 75%, and 90% of quota.

Billing

Q: How am I billed?

A: Monthly subscription charged to your credit card. Usage tracked per calendar month.

Q: Can I get a refund?

A: We offer 30-day money-back guarantee. Contact [email protected] for refunds.

Q: Do you offer annual billing?

A: Yes! Save 20% with annual billing. Contact sales for annual plans.

Q: Can I pay by invoice?

A: Enterprise tier can pay by invoice. Contact [email protected] for invoice billing.

Usage

Q: What counts as a request?

A: Each API operation (get story, update story, upload asset, etc.) counts as one request. See Rate Limits for details.

Q: Do failed requests count against my quota?

A: No, only successful requests (200-299 status codes) count.

Q: Can I share my quota with team members?

A: Yes! All team members share the organization's quota. Track individual usage in the dashboard.

Enterprise

Q: What's included in Enterprise?

A: Custom request volumes, SLA guarantees, dedicated support, invoice billing, and custom integrations. Contact [email protected].

Q: Can I get a custom plan?

A: Yes! Enterprise tier includes custom configurations. We'll work with you to build the right plan.

Technical

Q: What happens to my data if I cancel?

A: Your Storyblok data remains in Storyblok. Your BlokMCP API keys are deactivated. Export any data from dashboard before canceling.

Q: Can I use multiple Storyblok spaces?

A: Yes! Connect multiple spaces to one BlokMCP account. Quota shared across all spaces.

Q: Is there a trial period?

A: Free tier available indefinitely for testing. Pro/Enterprise have 14-day free trial.

Q: Do you offer discounts?

A: Yes! We offer discounts for:

Annual billing (20% off)
Non-profits (contact sales)
Educational institutions (contact sales)
Startups (case-by-case, contact sales)

Support

Q: What support is included?

Free: Community support (GitHub)
Starter: Email support (48h response)
Pro: Email support (24h response)
Enterprise: Priority support + Slack channel

Q: Can I get help with setup?

A: Yes! All paid tiers include onboarding assistance. Enterprise includes dedicated onboarding.

Getting Started

Q: How do I sign up?

A: Visit https://blokmcp.com, create an account, connect your Storyblok space, and start using the API!

Q: Do I need a credit card for free tier?

A: No! Free tier requires no payment method. Upgrade to paid tiers requires credit card.

Q: Can I cancel anytime?

A: Yes! Cancel anytime from dashboard. No cancellation fees. Pro-rated refunds for annual plans.

Contact

Still have questions?

Ready to get started? Visit https://blokmcp.com to create your account!